Refund Policy

At it has been always made sure that users get all the services, products delivered in time and without any delays or complaints. But, if any of user does not wish to avail the service/ product and need refund then it will be processed as per this policy. This Refund Policy will deal with conditions precedent to refund, mode of making refund request from users (each, "the user") of the website ("the site") for filing their Income Tax Return (“ITR”). Where This privacy policy applies to the site and all the products and services offered on the site.

Refund of Payment Received

For any reason if users’ income tax return could not have filed in spite of submission of all necessary documents by the user then 100% of money will be refunded in the same mode it has been received by the site.

Refund Request

Refund request can be send at . Refund request can be made within 15 days of online application made.

Refund Time Frame

The site will process users’ refund request within 10 to 15 business days of receiving all the information required for processing the refund request like reason for refund, bank details for processing request etc.

Cancellation of ITR Filing

User cannot cancel the ITR once filed. It can be revised if filed within the statutory time limit as prescribed by the Income Tax Act and related provisions, but fresh fees would be applicable for revision in the ITR already filed. No Refund will be provided once the ITR filing is done and ITR Acknowledgement is generated.

Issuance of ITR Acknowledgement

Acknowledgement of ITR filed will be mailed to the registered email id provided by the user at the time of registering on the site. The Acknowledgement will be mailed within 24 hours of filing of the ITR.

Clarification About ITR Filing Process

If user has any query about ITR filing process, then; he can visit the site where the detailed process is explained, alternatively user can write mail to In case any additional clarification is required user can also connect to customer care executive through the phone number published on the site.

Force Majeure shall not be considered in breach of its satisfaction guarantee policy or default under any terms of service, and shall not be liable to the user for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").